Job description
You will support PageCRM users, help with onboarding, check common mailbox and account issues, and coordinate reproducible bugs with the product team.
Responsibilities
- Handle first-level product and account support
- Assist with PageCRM setup, user onboarding, and mailbox checks
- Document issues, fixes, and common troubleshooting steps
- Coordinate with the engineering team on reproducible bugs
Requirements
- Basic understanding of web apps, email, and user support
- Clear written communication
- Willingness to document repeated issues and fixes