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Mobile app and PWA

What to do when a mobile user sees old UI

This section helps users who run PageCRM on phones or install it as a Progressive Web App.

If the mobile interface looks outdated after an update, the first step is a hard refresh or reopening the installed app. Installed web apps and mobile browsers sometimes keep older cached assets for a while.

If the issue continues after refresh, the release notes page is the right place to confirm whether the feature is already live and whether the behavior changed in the latest release.

Key points

  • Close and reopen the app.
  • Refresh the browser tab or installed app.
  • Check the current release notes page.
  • Use the help center before opening a support issue, because many mobile issues are refresh or permission related.